Furniselan, under the umbrella of Vishwakarma Art Palace, is a premium furniture brand rooted in the artisanal heritage of Jaipur. Known for its handcrafted wooden masterpieces, the brand caters directly to consumers (D2C) across India via online platforms.
Service Partner: StowFlex – A Division of StowNest Technologies Pvt Ltd
Challenges Faced
- Frequent product damages during storage & transit
- Delayed shipments and high RTOs
- No support for unpacking & on-site assembly
- Poor inventory visibility across online channels
- Loss of revenue and repeat buyers due to fulfillment gaps
How StowFlex Transformed
- 93% reduction in product damages
- 40% faster order processing and dispatch
- ₹30 Lakh revenue generated within 3 months of onboarding
- Enabled unpacking & assembly service for a premium customer experience
- Real-time inventory tracking improved accuracy & reduced stockouts