Knowledge Base & Support

Outsourcing fulfillment to StowFlex means faster dispatch, lower operational overhead, and access to a tech-driven inventory system — all without the capital cost of building and running your own warehousing infrastructure.

Typically we require your business registration/GST certificate, a signed service agreement, and product/SKU details for space planning. Our onboarding team will guide you through the exact checklist for your account.

We're happy to review and align on terms during onboarding. In most cases we work from our standard service agreement, but we can discuss specific clauses your business requires.

Yes. Whether it's specialized packaging, custom SLAs, or industry-specific handling, our fulfillment models are built to be tailored around your requirements.

In case of damaged or lost items, we investigate the issue, offer compensation or replacement, and take preventive measures to minimize future occurrences.

Yes, our cloud-based inventory management system gives you real-time visibility into stock levels, movement, and order status across every warehouse.

Stored inventory is covered under our facility insurance; specific coverage levels and terms are detailed in your service agreement — speak to our team for the exact policy applicable to your goods.

We manage 6,50,000+ sq. ft. of warehousing space across 17 facilities in 8 Indian cities, with the flexibility to scale your allocation as your business grows.

Our hubs are in Bangalore, Chennai, Mumbai, Delhi, Hyderabad and Pune, with additional coverage extending to Kolkata and Noida.

Both. Choose shared warehousing for pay-per-use flexibility, or dedicated space with an exclusive facility and fixed monthly lease — see our Warehousing Models for a full comparison.

Yes, pricing is more favorable for longer commitments and larger footprints. Talk to our team for a volume-based quote.

We offer both — per-square-foot pricing for dedicated space, and per-unit/volume-based pricing for shared or on-demand storage, depending on which model fits your business.

Yes, we support both B2B distribution (bulk order management, wholesale) and B2C fulfillment (individual order pick-pack-ship), often for the same client running multiple channels.

Billing is typically monthly, with terms agreed during onboarding based on your chosen model — fixed lease, pay-per-use, or OpEx plus management fee.

Any business needing freight movement — from D2C brands shipping to customers, to enterprises needing bulk FTL/PTL transport between warehouses or to distributors.

Pricing depends on movement type (intra-city, inter-city or national), shipment weight and distance, billed at a flat rate per km. Fill out the consultation form on our Logistics page and our team will get back to you with a quote.

Yes — FTL is ideal for high-volume dedicated shipments, while PTL offers cost-effective consolidation for mid-sized freight via our hub-and-spoke network.

Yes, our distribution team manages last-mile B2B delivery from our key hubs in Bangalore, Chennai, Mumbai, Delhi, Hyderabad and Pune.

Yes, every FTL and PTL shipment includes live tracking visible from your dashboard, with status updates at key checkpoints.

Reach out via our contact page or call our team — we'll assess your shipping volume and routes, then set you up with a dedicated point of contact.

Freight billing is typically per shipment or on a monthly consolidated invoice, based on what works best for your shipping volume — details are confirmed during onboarding.